Compliance
Accessibility statement
We want every customer to be able to browse, compare and order independently.
Our commitment
Trivox Enterprises LLC is committed to making this store usable for people with disabilities. We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.
Measures we take
- Semantic headings, landmarks and a skip-to-content link on every page
- Keyboard operable navigation, filters, quantity controls and checkout forms
- Visible focus styles and labelled form fields with clear error handling
- Text alternatives for product and category imagery
- Colour contrast checked against WCAG AA thresholds
Known limitations
Some third-party content, such as embedded manufacturer documents, may not meet the same standard. We are working with our suppliers to replace or caption that material.
Feedback and assistance
If you encounter a barrier, or would like help placing an order by phone, contact us at +1 (860) 397-1250 or info@trivoxenterprises.com. We respond within two business days and can complete any order over the phone.
Formal complaints
Written concerns can be mailed to Trivox Enterprises LLC, 50 Murray St, Coventry, RI 02816. We will acknowledge receipt and describe the remediation plan and timeline.